Case Study
Powering Global Crisis Communications with Data-Driven Preparation
Introduction
A federal agency sought an on-demand mechanism to identify gaps in crisis preparedness across global locations. Historically, crisis preparedness testing for radio, satellite, and other communications channels had been tracked manually, with no central location for reporting issues in advance of global events.
To address this critical mission requirement, the agency engaged Improvix to design an efficient, reliable, and scalable solution to support operational gaps proactively and prioritize those in need.
Mission Objectives
Provide a single pane of glass and standardized reporting interface for global communications equipment.
Automate data collection and end-user notifications to ensure continuous compliance with required reporting intervals.
Document data sources, core workflows, and integrated systems in user-accessible guides and resources.
Develop a front-end interface for collecting user-provided equipment test results, device information, etc.
Improvix’s Solution
Improvix collaborated with key data partners across the agency to develop a comprehensive solution with existing tool investments. The solution integrates data from the agency’s data repositories and systems of record into a single view, providing actionable indicators of operational gaps. The data-driven interface is underpinned by a series of automated workflows and a simple user-facing application to curate additional inputs, ensuring timely updates and reducing administrative overhead.
Tools & Technologies
Measureable Mission Value
Benefits & Outcomes
increased on-demand visibility into global crisis communications preparedness.
efficiency increase for weekly user reporting, from 4 hours to 15 minutes.
distinct enterprise data sources integrated and visualized in a single view.
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